Privacy Policy

TecumsehCool ("we", "our", or "us") is committed to protecting the privacy of visitors to our website tecumsehcool.com ("Website"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our Website.

1. Information We Collect

We collect information that you voluntarily provide when you:

  • Submit an inquiry or quotation request through our contact forms
  • Subscribe to our technical newsletter or product updates
  • Request access to technical documentation or product datasheets
  • Leave comments on our blog articles

This information may include your name, business email address, company name, phone number, job title, and the content of your inquiry.

2. Automatically Collected Information

When you visit our Website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This information is collected through cookies and similar technologies to improve Website functionality and user experience.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your product inquiries and quotation requests
  • Provide technical support and application engineering assistance
  • Send relevant product updates and technical communications (with your consent)
  • Improve our Website content and user experience
  • Comply with legal obligations and protect our legitimate business interests

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with:

  • Authorized distributors and service partners when necessary to fulfill your request
  • Service providers who assist in operating our Website and business systems
  • Legal authorities when required by law or to protect our legal rights

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Inquiry and quotation data is typically retained for a period of three years from the last interaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to the processing of your information
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us at [email protected].

8. Cookies

Our Website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect certain Website functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected] or through our Contact page.